The only CRM built for appliance repair — with AI that reads your dispatch emails, diagnoses error codes, and fills your forms automatically. Dispatch, invoicing, parts, payments — all from your phone.
Built for appliance repair — not plumbers, not HVAC, not "home services." Every feature was designed around how repair shops actually work. See all features →
Photograph a warranty dispatch sheet — AI reads it and fills the form. Stuck on an error code? Tap Diagnosis Assist and get troubleshooting steps, likely parts, and costs in seconds. No other CRM does this.
Learn more →Tap Smart Route and your day reorganizes itself. AI calculates the fastest order for your calls based on drive time, respects AM/PM windows, and tells you exactly when to arrive at each stop.
Learn more →On a cash call? Tap Send Estimate, enter what you collected, and close the call. Customer gets a professional PDF estimate by email before you leave the driveway.
See your whole week at a glance. Assign techs, set time windows, tap an address for directions. Built for shops running 3–15 calls a day.
Learn more →Build the invoice before you leave the kitchen. Parts auto-price from your catalog. Swipe a card with Stripe. Email the PDF receipt while walking to the truck.
Learn more →Look up the compressor price for a Samsung RF28 in 3 seconds. Track stock, cost, markup. Know what's in the van and what needs ordering.
Learn more →Built-in Work Order # and Claim # fields on every service call. Search any call by WO number instantly. No more digging through email to find that AHS claim.
Invoices and payments push to QBO automatically. No $100/mo add-on fee like Jobber charges. It's included because it should be.
Learn more →Your own branded page where customers pick their machine type, describe the problem, and book a slot. Calls land on your calendar — no phone tag.
Every call, invoice, and customer record backs up to YOUR Google Drive nightly. If you ever leave, your data goes with you. No vendor lock-in.
Each tech gets their own login and sees only their calls. You see everything — who completed what, who collected payment, revenue by tech.
Set your service call rate for a residential washer vs. a commercial ice machine vs. an LP conversion. Prices auto-fill when you build invoices.
Clock in when you arrive, clock out when you leave. Timer runs on your phone. Duration auto-fills the labor line on your invoice. Know exactly how long each job takes.
PM contract every 3 months? Weekly coil clean for a restaurant? Set a recurrence and new bookings auto-create on schedule. Never forget a recurring customer again.
Complete a call and get prompted to text the customer a review link. One tap opens their phone's SMS with your message pre-filled. More 5-star reviews, zero effort.
Customers get a professional email the day before and morning of their appointment. Fewer no-shows, fewer "I forgot" calls. Runs automatically, no setup needed.
Every invoice email includes a "Pay Now" link. Customers click it, enter their card, done. Stripe processes the payment. Balance updates automatically.
Haven't heard from a customer in 90 days? They get a friendly "time for a checkup" email automatically. Keeps your pipeline full with zero effort.
I'm the owner of The Appliance Guys in Lancaster, California. I tried Jobber. I tried Housecall Pro. I tried spreadsheets. None of them understood how appliance repair actually works — per-machine pricing, warranty company billing, parts tracking by model number.
So I built ApplianceOps. Every feature exists because I needed it on a real job. The dispatch calendar works the way I dispatch. The invoices have the fields I actually fill in. The price book knows the difference between a residential washer and a commercial ice machine.
This isn't software built by a Silicon Valley team guessing what you need. It's built by a guy who was on a Samsung fridge call yesterday.
You need something fast. Open the app, see today's calls, build the invoice on-site, swipe a card, email the receipt. Done. No laptop needed.
Dispatch from the calendar. Each tech sees their calls. Track who completed what and pull revenue-per-tech reports at the end of the month.
Tag calls by warranty company or PM. Different billing, different rates. Track what's owed vs. paid. Export per-company reports.
ApplianceOps is $35/mo with everything. Import your customers, set up your price book, and start dispatching today. No contract.
We're laser-focused on appliance repair. If you need HVAC load calcs or plumbing estimates, Jobber or ServiceTitan might be a better fit.
We're built for 1–10 tech shops. If you need a full enterprise system with HR and fleet management, you probably need ServiceTitan.
Tips, behind-the-scenes, and real talk from a working repair shop.
Other platforms charge 5-8x more and still don't have appliance-specific features. See full pricing comparison →
| Feature | ApplianceOps $35/mo |
Jobber $39–$349/mo |
Housecall Pro $79–$189/mo |
ServiceTitan $300+/mo |
|---|---|---|---|---|
| Dispatch Calendar | ✓ | ✓ | ✓ | ✓ |
| Invoicing & PDF Email | ✓ | ✓ | ✓ | ✓ |
| Credit Card Processing | ✓ | ✓ | ✓ | ✓ |
| Online Customer Booking | ✓ | ✓ | ✓ | ✓ |
| QuickBooks Sync | ✓ | $119+/mo | $149+/mo | ✓ |
| Parts & Machine Inventory | ✓ | ✗ | +$149/mo | ✓ |
| Service Catalog / Price Book | ✓ | ✗ | +$149/mo | ✓ |
| Google Drive Backup | ✓ | ✗ | ✗ | ✗ |
| Per-Machine Service Call Pricing | ✓ | ✗ | ✗ | ✗ |
| Warranty Company Billing | ✓ | ✗ | ✗ | ✓ |
| Machine Sale & Flip Tracking | ✓ | ✗ | ✗ | ✗ |
| Revenue Reports & CSV Export | ✓ | $199+/mo | ✓ | ✓ |
| Mobile-First (Phone-Optimized) | ✓ | ✓ | ✓ | Limited |
| Data Ownership (Your Google Drive) | ✓ | ✗ | ✗ | ✗ |
| No Long-Term Contract | ✓ | ✓ | ✓ | ✗ |
| AI Photo Extraction | ✓ | ✗ | ✗ | ✗ |
| AI Diagnosis Assist | ✓ | ✗ | ✗ | ✗ |
| Smart Route Optimization | ✓ | $169+/mo | $109+/mo | $300+/mo |
| WO# / Claim# Tracking | ✓ | ✗ | ✗ | Add-on |
| Send Estimates | ✓ | $39+/mo | ✓ | $300+/mo |
| SMS Review Requests | ✓ | $39+/mo | $109+/mo | Add-on |
| Email Appointment Reminders | ✓ | $69+/mo | ✓ | ✓ |
| Recurring / Scheduled Jobs | ✓ | $69+/mo | $109+/mo | ✓ |
| Online Payment Links | ✓ | $39+/mo | ✓ | Add-on |
| Time Tracking (Clock In/Out) | ✓ | $109+/mo | $109+/mo | ✓ |
| Automated Marketing Emails | ✓ | $199+/mo | ✗ | Add-on |
| Built for Appliance Repair | ✓ | ✗ | ✗ | ✗ |
| Cost for all features, 1 user | $35/mo | $199+/mo | $228+/mo | $300+/mo |
No "Starter" vs. "Pro" vs. "Contact Sales." You get the whole thing.
Set up in 5 minutes. Import your customers. Start dispatching tomorrow. If it doesn't save you time in the first two weeks, cancel — no questions, no hassle, no hard feelings.