1. Open Safari (must be Safari — Chrome won't work for install)
2. Go to applianceops.pro
3. Tap the Share button (square with arrow, bottom center)
4. Scroll down and tap "Add to Home Screen"
5. Name it "ApplianceOps" and tap Add
6. Open the app from your home screen — it runs fullscreen like a real app

⚠️ Requires iOS 16.4 or newer (iPhone 8 and newer should have it)

1. Open Chrome and go to applianceops.pro
2. Tap the three dots menu (top right)
3. Tap "Add to Home screen" or "Install app"
4. Tap Install
5. Open from your home screen — it runs like a native app

1. First install the app to your home screen (see above)
2. Open the app from the home screen icon
3. Tap Allow when the notification prompt appears
4. If you missed the prompt: go to iPhone Settings → Notifications, find ApplianceOps in the list, and toggle Allow Notifications on

Note: Notifications only work when the app is open or in the background. Keep it running for call reminders.

1. Open ApplianceOps in Chrome or from the home screen
2. Tap Allow when the notification prompt appears
3. If you missed it: tap the lock icon in the address bar → Permissions → Notifications → Allow

Note: Android notifications work even from the browser — no install required (but installing is recommended).

Tap any time slot on the calendar. Fill in the customer name, phone, address, and select the appliance type. The service call fee auto-fills based on your settings. Tap the 📅 Book button to save and close.

If you need to see what's already scheduled for a day, change the date in the invoice form — a snapshot of booked calls for that day will appear below the date picker.

📅 Book — Saves the call and closes the window. Use when scheduling a future call.
💾 Save — Saves the invoice and closes it. Use when you need to save progress.
📧 Send PDF — Saves and emails the invoice PDF to the customer.
✅ Complete — Marks the job as done. If there's a balance owed, you'll get a confirmation popup showing the amount.
🖨 Print — Opens a print-ready version of the invoice.
✕ Close — Closes the window without saving. Use when just previewing a call.

On desktop: drag and drop the call to a new time or day on the calendar.
On mobile: tap the call to open it, change the date and time, then tap 💾 Save.

In Day view, each call shows 📞 (call), 💬 (text), and 📍 (map) buttons. Tap them to instantly dial, text, or get directions. These buttons only appear in Day view — switch from Week/Month view by tapping a day.

Under each machine on the invoice, tap + Add Part. Start typing a part name — if you have parts in your inventory, they'll auto-suggest. Enter quantity and price. Parts are taxed based on your tax rate settings.

Tap + Add Machine at the bottom of the machine section. Each machine gets its own service call fee, labor, and parts. The invoice totals everything together.

Check the Warranty / Callback box in the Schedule section. This marks the call so you can track warranty work separately in reports.

When a customer pays by card, check the CC Fee box. The fee percentage is set in your Settings (default 3.5%). The invoice shows the fee amount and the total the customer pays including the fee.

Go to Customers tab and tap Import CSV. Upload a CSV file with columns for name, phone, email, and address. Map each column to the right field and import. Duplicates are skipped automatically.

Go to Customers, find the customer, and tap their name. You'll see all past invoices, total spent, and service history.

Go to Settings → Users & Subscription → click "+ Add User". Enter their name, email, and a temporary password. They'll get their own login.

Go to Settings → Company Information. Click Upload Logo and select a PNG, JPG, or SVG file (max 200KB). The logo appears on all printed and emailed invoice PDFs. Click Save after uploading.

$35/month base includes 1 user. Each additional user is $15/month. You get a 14-day free trial with no credit card required. Manage your subscription in Settings.

On the login page, enter your email and click "Forgot Password". You'll receive a reset link via email. Check your spam folder if it doesn't arrive within a few minutes.

Yes! Once the app loads with internet, it caches everything locally. If you lose signal in the field:
• The calendar and invoice form still work
• Saves are queued and auto-sync when you're back online
• You'll see a red OFFLINE badge at the top and a yellow ⏳ queued count
• When signal returns, everything syncs automatically — no action needed

The top bar shows today's revenue automatically (💰 Today: $X in). For detailed reports, go to the Reports tab and select a date range. You can export to CSV for your accountant.

Go to the Inventory tab to add parts with name, cost, sell price, and stock quantity. When you add parts to invoices, stock is tracked. You can also add parts directly while creating an invoice.